FAQ

  1. I am interested in ordering products from your website as an individual customer.

    TekniScience’s niche market is scientific research and life sciences. We count the commercial, institutional, government and pharmaceutical industries among our main clients. As a B2B company, we foster business relationships that allow us to ensure the traceability of the products we distribute in order to guarantee our responsibility and accountability.

    That is why we limit our distribution and delivery services of laboratory equipment to commercial customers only.

  2. I would like to do business with TekniScience to order equipment. How can I place an initial order?

    We invite you to send us an account opening request by following this link. Once your request is approved by one of our representatives, we will send you an email explaining how to place your first order on our site.

    Opening an online account with TekniScience comes with many advantages, of which there is the possibility to trace your order history, update your personal information and create a wish list.

  3. Do you distribute products in bulk?

    TekniScience is with you every step of your project, offering custom solutions and products as well as a broader distribution system along the way. We are therefore able and adequately equipped to meet your bulk supply needs.

    Feel free to contact us for more information on this matter.

  4. Do the products and equipment you distribute come with a satisfaction warranty?

    The lab equipment and supplies we distribute come with the manufacturer's satisfaction warranty.

    Through the valuable partnerships we have with qualified manufacturers, we strengthen our position of leader in our industry.

    Our expertise combined with that of our partners allows us to offer a diversified range of products and lab equipment to our customers, while maintaining high-quality standards.

    If you have any questions about a product or lab equipment purchased from TekniScience, please contact a member of our team. We will gladly provide you with more information.

  5. The refrigerators and freezers you distribute are intended for which types of applications?

    Our freezers are mainly used in clinical laboratories, pharmacies, health departments and research centres for the storage of plasma and enzymes, among others. Our temperature-controlled refrigerators are used for the safe storage of blood products, reagents, vaccines and medications.

    In order to guarantee the optimal protection of your samples and your operational performance, TekniScience offers a complete range of freezers with freezing temperatures from -30°C to -196°C as well as refrigerators with refrigeration temperatures from +1°C to +8°C.

    Contact our team for more information on our freezers and refrigerators.

  6. What types of centrifuges do you offer?

    TekniScience provides refrigerated and non-refrigerated, low and high speed as well as low and high capacity Hettich centrifuges. From micro-centrifuges to floor centrifuges, the products we distribute are used in the research, pharmaceutical, biotechnology and clinical research industries.

    Hettich centrifuges are highly robust and equipped with state-of-the-art technology, providing superior performance and profitability and outstanding efficiency in research and production.

    Feel free to get in touch with our team to learn more about our Hettich centrifuge models.

  7. Which services do you provide?

    TekniScience provides a complete and comprehensive range of high-end products that have earned us a reputation as a premier supplier of lab equipment, consumables and supplies for research and quality control laboratories.

    Our goal is to make sure you find the products you need and ensure their integrity and safety through custom white-glove service. We guarantee the safe and secure delivery of your order anywhere in North America.

  8. I want to place an order for products requiring special delivery. Can I get a custom delivery service?

    At TekniScience, we want to make things easier for you. That's why we take full charge of your project and bring you a white glove delivery service tailored to meet all your needs, from the pick-up, assembly, transportation and delivery of laboratory equipment and consumables to the installation and removal of scientific equipment.

    The transportation of these products and science equipment requires special delivery terms, careful equipment handling and highly trained professionals to carry out the delivery safely and professionally. It is with this constant concern for quality that we offer you a flexible, custom service in line with your requests and requirements.